Question 1

How many guests can you accommodate?

Accepted Answer

Up to 26 across 8 rooms and 4 glamping tents — 4 Veranda ensuite rooms, 4 Jungle Casitas, and 4 glamping tents. The entire property is exclusively yours — one group at a time.

Question 2

What's included in the nightly rate?

Accepted Answer

Exclusive use of 5 acres of private jungle · Solar-powered pool · Fire pit (firewood for two nights) · Temple · Ice tub · Temazcal access

Question 3

Do you provide marketing support?

Accepted Answer

Yes. We provide a facilitator kit with high-quality photos and drone footage, and we share your retreat with our Instagram audience, on our website and email database.

Question 4

Can we hold ceremonies with plant medicine?

Accepted Answer

We have deep experience holding space for plant wisdom ceremonies and work with trusted local practitioners. We honour the lineage and ensure proper preparation, protocols, and integration. Discuss your specific plans with us.

Question 5

What's the booking process?

Accepted Answer

1. Send us your vision, dates, and group size. 2. Video call with us — 30 minutes. 3. Custom quote. 4. 30% deposit to confirm. 5. Welcome Kit sent immediately.

Question 6

Do you issue invoices?

Accepted Answer

Yes. Correct Mexican tax receipts — important if you operate through an LLC, GmbH, or need documentation for tax purposes.

Question 7

Is it very hot without air conditioning?

Accepted Answer

Our bioclimatic design uses cross-ventilation, elevated ceilings, and a 5-acre jungle canopy as natural cooling. At night, the jungle drops to genuinely fresh temperatures.

Question 8

Is it safe for solo female travellers?

Accepted Answer

56 of 56 Google reviews are five stars. The most common phrase: 'family, not staff.' A member of our family is on the property for every retreat. Solo women travel here regularly and report feeling more held than in other places.

Question 9

How do I get there from Cancún?

Accepted Answer

90 minutes by car. 20 minutes from Tulum. Private transfer available — just ask. The moment you turn off the highway into the jungle, you feel the shift.

Question 10

Is there WiFi?

Accepted Answer

Strong Starlink WiFi throughout the property. We encourage you to disconnect — but if you need to work, you can. Most guests find that putting the phone down is part of the transformation.

Question 11

What should I bring?

Accepted Answer

Light, breathable clothing, bathing suit, flip flops and slippers (no shoes indoors), a headlamp, reef-safe sunscreen, and a notebook. We provide soap, shampoo, conditioner, and towels. And most importantly — your open heart.

Question 12

Are there insects?

Accepted Answer

You're immersed in a living ecosystem — it's part of the retreat experience. We burn copal every evening, a traditional Mayan resin that's a natural repellent and a beautiful ritual. All rooms have mosquito netting.

Question 13

Can I come outside of scheduled retreats?

Accepted Answer

Not yet — we currently operate exclusively as a retreat venue. But tell us what you're looking for, and we'll connect you with the right facilitator.

Questions we hear often.

Talk to us.